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Added 3825e to C25 Controller, won't go active?

Added 3825e to C25 Controller, won't go active?

Don_Tuleja
New Contributor

‎11-18-2015 11:44 PM

I just opened a new site. Added the appropriate licenses to my C25 controller, and installed 6 new AP's. I can get the controller to see them, but I can't get them to go active. Configs appear good and complete, but the radios stay off, and the topology box shows "Inactive".

I do have the radios enabled on the radio pages.

What could I be missing? I just copied the configs from my other AP's to the new ones.
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14 REPLIES 14

Don_Tuleja
New Contributor
In response to Christoph

‎11-19-2015 06:53 AM

This is an existing environment. The VNS are showing assigned to the AP's.
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Don_Tuleja
New Contributor

‎11-19-2015 12:45 AM

On the AP Properties tab? Yes. It's set to United States.
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Jeremy_Gibbs
Contributor

‎11-19-2015 12:43 AM

Is your country set?
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Don_Tuleja
New Contributor

‎11-19-2015 12:00 AM

Thanks,

Yeah, did that too. 

Pic here: http://i.imgur.com/Ic1dPvV.png

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Jeremy_Gibbs
Contributor

‎11-18-2015 11:48 PM

Go to the AP properties and click on the "Professional Install" button and select the antennas you are using. Then make sure Radio 1 and Radio 2 are set to "on".
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GTM-P2G8KFN