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Added 3825e to C25 Controller, won't go active?

Added 3825e to C25 Controller, won't go active?

Don_Tuleja
New Contributor
I just opened a new site. Added the appropriate licenses to my C25 controller, and installed 6 new AP's. I can get the controller to see them, but I can't get them to go active. Configs appear good and complete, but the radios stay off, and the topology box shows "Inactive".

I do have the radios enabled on the radio pages.

What could I be missing? I just copied the configs from my other AP's to the new ones.
14 REPLIES 14

Joseph_Burnswor
New Contributor III
Awesome! Very happy to hear that 🙂

Don_Tuleja
New Contributor
YAY!

My telco changed the MPLS gateway on me. Fixed that and everything is working as it should.

Thanks!

Don_Tuleja
New Contributor
Well, I tried to SSH into them, and they're not responding. I've rebooted the switch they're connected to, and still they don't even respond to ping. There's something else going on. I appreciate the helps so far. Once I'm able to connect to them via SSH I'll post here.

Doug
Extreme Employee
Don,

If you are still having issues, I would give https://www,extremenetworks.com/support/contact a call so we can review the setup and assist.

Thanks,

Doug
Doug Hyde
Director, Technical Support / Extreme Networks
GTM-P2G8KFN