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All APs are showing only 1 "Active Client" on the AP properties page even though their are many more clients connected.

All APs are showing only 1 "Active Client" on the AP properties page even though their are many more clients connected.

Rich_Pacheco
New Contributor III
We recently upgraded to 09.21.12.0005 and now every AP shows only 1 Active Client in the AP Properties window on the controller. I'm running a pair of C5210 in HA with over a 1200 APs (mix of 3610, 3715 & 3825). I've checked the different AP models and it's the same across the board.

If I pull up an Client Report by AP on the controller, I see all the clients. Also, if I filter by AP name in OneView, I get all the clients. It's only on the AP properties page that it's not reporting correctly.

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7 REPLIES 7

Nicolas_Martine
New Contributor II
Yes, it's a bug, confirmed.

Jason1
Extreme Employee
Hi Rich,

This is a bug we had in 9.21.12 and is fixed in our latest release, 9.21.13.

For reference - https://gtacknowledge.extremenetworks.com/articles/Solution/Active-clients-show-as-1-for-every-AP-in...

Thank you,
Jason

Jeremy_Gibbs
Contributor
It's a bug, time to upgrade again.
GTM-P2G8KFN