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AP3865e External SSID Problems

AP3865e External SSID Problems

Shkelqim_Kajtaz
New Contributor
I have installed AP3865e External, i can see all the SSID-s on mobile phone and in some llaptops but in some llaptops i cannot see the SSID. I have and older Wireless AP3660 External on this AP works fine both mobile and all llaptops. Can anyone help me with this problem.

Here is my settings of my AP radio 1 and radio 2
Radio 1

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-71695-1z0nhsp-1_inline.jpg


Radio 1 Advanced Settings

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-71695-18fm5kr-1_adv_inline.jpg



Radio 2

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-4548-z7flfr-2_inline.jpg


Radio 2 Advanced Settings

7c61e5381ea442f8900a7965aea9b929_RackMultipart20170323-103958-7efx8c-2_adv_inline.jpg


6 REPLIES 6

Zdeněk_Pala
Extreme Employee
I would guess the issue is with the wireless nic or drivers. Check if the behavior is the same if you change channels. Some clients does not support all frequencies (like DFS channels).
Regards Zdeněk Pala

Rajesh_Jeevendr
Extreme Employee
Hi Shkelqim

Thank you for the post.
Laptops that couldn't see the SSID, could you check if they are configured for G only or A only mode.

Is there a difference in wireless NIC driver among the working and non-working laptop.

Regards
Rajesh J
GTM-P2G8KFN