facing wifi connectivity issues

[Sikander_Shah]

I facing every day connectivity issue with access point some time user can access the internet some time not. what to trouble shoot. APs 3705i version

[Philipp_Josten]

Hi Mister Shah,

first you have to troubleshoot if the wlan signal is aborted to the client or not.
If there is no connection interupption on your client, then you have to look in your network (guest portal, network traffic, firewall, internet connection).you can capture the traffic from that AP eth interface by configuring the AP at the controller "real Capture". (see picture)

[AG1]

To complement Josten suggestion please see article https://gtacknowledge.extremenetworks.com/articles/How_To/Using-Real-Capture-to-capture-wireless-tra... for details on how to capture traffic from an AP using wireshark tool.