Failover between two V2110 is not working

[Robert_Zdzieblo]

Hello the Hub !

I have two V2110 controllers running in availability pair mode.
Today the primary V2110 suddenly stopped working - don't know why (probably it was the power issue).

The bad thing is that AP's and clients didn't switched to secondary V2110.
I have tested this configuration before and we had good failover behaviour.
There was no change in configuration since then.

I have repeating log massege (major severity):

Config Manager has experienced an error which has prevented it from properly processing a request. CM will continue running, however this error may be an indicator of a larger system
problem. Error Details:Error updating table [/var/controller/data/db/phyport.bin] id [2]

- could it be related somehow to failover behaviour ?

The software is 10.11.05.0005.

Did anyone experience something like that ?

REGARDS
Robert

[Bin]

Hello Robert

We shown similar log messages on wireless controller, but the issue was solved after upgrading firmware.

https://gtacknowledge.extremenetworks.com/articles/Solution/Wireless-Appliance-is-reporting-the-foll...

Agree with Sam's suggestion. Could you update to the recent version firmware if it is possible.

Best regards,

[Sam]

Hi Robert,

The reoccurring log message should cease if you are able to upgrade to a more recent version of firmware (10.41.x.x or 10.31.06.x). If there are issues with the failover behaviour on these versions of firmware then you should open a support case with GTAC and provide the logs for us to investigate.

Best regards,
Sam