how to connect a new AP 3825i to the administrator of ap's Extreme Network?

[baha_atici]

how to connect a new AP 3825i to the administrator of ap's Extreme Network?

[Craig_Guilmette]

You should never do that! Let them show up on their own and then and only then do you know the device has made it to the controller. Delete any added manually.

[baha_atici]

Yes I add APs manually

[StephanH]

Ok,

as you screenshot shows your APs connected you controller in the past. So what changed since the last successful contact?

• IPs
• Location
• Network
• VLAN
• ...

?

[baha_atici]

The problem is that the AP03 and AP04 do not connect and if I send a ping if they answer I can not activate them

[StephanH]

Hello Baha,

I can't see a problem. In your screenshot we can see three APs working (the green one) and two APs are not working (not connected or down).

But what are you asking for?

We can only help you if you describe your problem in detail.

Best regards
Stephan