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I can not download the firmware ewc c25

I can not download the firmware ewc c25

Liliana_Villa
New Contributor
I would like to update the firmware ewc c25 to version 9, but I can not find the model on the download page.
I enclose the models that appear to me.

c8acee99aa134ffbaf8a805204de8963_RackMultipart20170410-93289-1r6z3un-Cattura_inline.png


can someone help me??

3 REPLIES 3

Engin_Deniz_Ati
Extreme Employee
Hi Jordi,

Please also open a case and give us the names of your colleagues.

Regards
Engin

jsoler
New Contributor II
It happen to me as well. Once I opened a case, I was able to see it, but not the rest of my colleagues.

Engin_Deniz_Ati
Extreme Employee
Hello Liliana,

please open a case and provide serial number of the controller and maintenance contract number.

Regards
Engin
GTM-P2G8KFN