I have an AP3825i that its rebooting!!

[Angel_Pavon1]

Hello I have a problem with an AP3825i, it´s reboot sometimes but just it is down about 40 seconds. How can I run a diagnostic?

Regads.

[Scott_Whall]

Angel - You can attach a cable to the console port and capture the log output via putty. The cable to use is a db-9 to rj-45.

Also - I'm assuming you have the AP configured on an ExtremeWireless appliance (controller)? If so, do you have enough AP capacity for the AP?

[Scott_Whall]

Thanks Angel -

Partial logs aren't going to tell us much. If you can determine that Spanning Tree, or some other physical connection, is not the problem, then you can get the AP trace log tarball (Logs/AP:traces/Retrieve Traces) when the AP is up, and open a Case with our Service Desk for further review.

[Angel_Pavon1]

Hi scott of course I have a controller C5210 so I don´t think thats the problem, I have some logs in the AP:

0: 0d00:00:10: CRITICAL, Warm start firmware 09.15.04.0011 due to unspecified reason
48: 0d00:00:08: CRITICAL, Warm start firmware 09.21.05.0007 due to unspecified reason
48: 0d00:00:26: CRITICAL, Ethernet link up
49: 0d00:00:08: CRITICAL, Warm start firmware 09.21.05.0007 due to unspecified reason
49: 0d00:00:26: CRITICAL, Ethernet link up
49: 15d00:30:11: MAJOR, DCS Measured Noise -64dBm Exceeded Threshold of -80dBm on chann. 5260Mhz
49: 15d00:35:11: MAJOR, DCS Measured Noise 83dBm Dropped below Threshold of -80dBm on chann. 5260Mhz total 661 events

Do you think that the problem it´s in the AP ?