New AP3805i ver. 10.01.04.1003 can't connect to EWC ver. 9.21.15.006

[Rahman_Duran1]

I am trying to deploy a brand new AP3805i. It gets and IP address from dhcp. I can connect to it via ssh. But does not show up on EWC pending AP list.

I can't upgrade EWC to new version as we have 30 AP3610. So how can I downgrade the new AP to version 9.21? And why the new AP's come with 10.x firmware by default?

I read another topic about this on the hub. It says ver 9.21.10.x should support this and AP should downgrade after connecting to EWC. But this AP does not even listed in Pending APs list.

I also read gtac https://extremeportal.force.com/ExtrArticleDetail?an=000084866. I don't really understand it. It first says minimum firmware for 3805i is 10.x but then says for rev 5f hardware minimum firmware is 9.21.x. So is it version 10 or version 9.21? Our controller has latest 9.21 firmware.

P.S. I am using DNS for easy deploy btw. Does it changed on version 10 so ap does not appear on pending list?

Thanks,

Rahman

[StephanH]

Hello Rahman,

AP 39xx are not supported with Controller Version 9x, that's documented in the releasenotes.

But there is migration way if you need or want to use AP26xx and AP36xx parallel to the new AP39xx series. You can e. q. buy a inexpensive virtual controller (with Version 10) and connect only the new APs to this controller. For a seamless roaming you have only to build a mobilty zone with the old and the new controllers.

[Rahman_Duran1]

I know but this is what we have for now.

[StephanH]

Hello Rahman,

the V8 ist quite old, therefore you will get problemes if you try to move your C20 and your C5210 in one mobility group!

[Rahman_Duran1]

Hello,

I have an old c20 controller running v8.32 firmware with 32 AP license on it. Can use it for AP3610s? If I can, how can I downgrade AP3610s to firmware 8? Will they downgrade automatically when connected to C20?

One last question If I may ask. I use DNS A record "Controller" with the ip of C5210 for easy deployment. So When there is two EWC controllers how can I setup easy deploy so old 3610s connect to C20 and others connect to C5210?

Thank you all for your helps.

Rahman