Roaming issue inter-wlan

[Luis_Mendes]

HI

I have a customer with 700 aps on a campus, and when the customer move from one building to other and lose the conection with ap and when move to another build reconnect, and stop the traffic... Its necessary manually reconect.
The time between move from one site to another is 2,3 minutes and connection is lost. ANy idea??

The Inter-wlan is enabled..

[Raffi]

Can you post a few more details? Do you have the 700 aps split between 2 controllers? If so do you have session availability configured or mobility? Is the topology bridged at ap or bridged at controller? What kind of authentication must the client do?

[Luis_Mendes]

We have 758 aps split between 2 controllers

Controller I - 384 aps
Controller II - 374 aps

We not have mobility configured

Topology Bridge at controller

Authentication mode: External Portal / Enable MAC-based authentication / RADIUS only the MAC box is checked

FW Version: 09.21.07.0004