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samsung galaxy j7 wireless connecting problem

samsung galaxy j7 wireless connecting problem

Mikaeil_Beigpou
New Contributor II

‎01-03-2017 05:01 AM

hi
please help me to solve this problem :
samsung galaxy j7 mobile have a problem to connect access point ap3825i
thanks
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20 REPLIES 20

Rajesh_Jeevendr
Extreme Employee

‎01-03-2017 05:11 AM

Hi

Please provide the below details
Controller Model and code version ?
Does other clients connected to the same AP3825i fine ?
Do they connect to open ssid or 802.1x SSID ?
Is this an issue connecting to "a" radio or "g" radio.

Regards
Rajesh.J

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