Site configuration - AP radios off

[hsachse]

I've setup a site configuration and have the problem that the radios stay turned off. We have two SSIDs (Bridged@AP). Admin mode is on, SSIDs are enabeled on both radios.

The customer use firmware 8.32.14.0002. Did anyone had the same issue?

Best Regards
Hartmut

[Doug]

Hartmut,

Keep us posted. If you still have issues after upgrading to 9.x we will get a case opened for you. I have two sites customers that I have worked with on 9.21.07 without any issues.

[Doug]

Thanks, the only issue I'm aware of in the 8 and early 9 was if Radar (in-service) was enabled on the AP in Sites mode.

[hsachse]

Hello Doug,

I have tested the site feature with 9.21.x successfully, too. But the customer only have some downtime windows so we can't switch to 9.x now. I will update this thread if i have any other findings.

[Don1]

Hamut,

Check your antenna set up in the AP properties tab. Usually when the radios are in off mode following a reboot or system outage, the AP may have lost the antenna type. I have seen this occurrence before following a switch reboot.

Regards,

Don

[hsachse]

Thanks Don, this could only happen to AP model with external antennas. Customer has only AP model with integrated antenna, so this is not the cause of the problem.