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V2110 Configuration Upgrade failed

V2110 Configuration Upgrade failed

Robert_Zdzieblo
Contributor II
During EWC V2110 upgrade from 09.21.05.0007 to 10.11.02.0032 I had following info: Aug 31 06:38:47 CEST 2016 V2110 Upgrading From Release 9_21 Aug 31 06:39:41 CEST 2016 Successfully Restored the Internal Configuration V2110:vnsmode:radius:NAC1# apply Exception: 'utf8' codec can't decode bytes in position 1-2: invalid continuation byte. (file=/usr/lib/python2.7/encodings/utf_8.py:16 function=decode) at /var/controller/images/bu_restore/rpm-upgrade-saved-configuration.cli(1) Aug 31 06:39:42 CEST 2016 Configuration Upgrade failed, Aborting the Process! Please contact your technical support I lost all my WLAN and VNS settings I had on my v9.21 controller. Anyone had similar issues when upgrading from 9.21.x to 10.11.x ? I am going to upgrade customer's EWC infrastructure and I don't want to configure all wireless settings from scratch. BEST REGARDS Robert
6 REPLIES 6

Sure, but both: rescue image and/or snapshot takes me back to my older image, which is not the right direction 

+1 on the rescue image. And since it's a virtual controller, take a quick snapshot in VMware first.
GTM-P2G8KFN