WIFI Controller C5210 - "Unable to connect to RADIUS servers"

[Kombe_Kaponda]

Greetings,

We are using an extremE controller C5210 with WS-AP3715I Access Points and are getting a "Unable to connect to RADIUS servers" when ever we want to connect.

We have rebooted the radius server and the controller to NO avail.

Any pointers?

Thanks,
Kombe

[Doug]

Something basic...

1. From the controllers management GUI can you click on the Controller tab (up top) ---> (left side menu) select Network tab ---> Utilities
2. Target IP Address:
3. Check off "Use specific source interface"
4. In the drop down select the interface that is listed as "MGMT plane only"
5. Press the Ping button

See if the controllers management interface can reach the RADIUS server.

[Kombe_Kaponda]

Every thing was working just fine until we have a power outage and all devices restarted.

Thanks,

[Doug]

Reference: https://gtacknowledge.extremenetworks.com/articles/How_To/How-do-configure-RADIUS-server-for-VNS-Glo...

[Doug]

Was this already working and something changed or are you setting this up for the first time?