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10.2r4 firmware causing AP650's to lose connectivity?

10.2r4 firmware causing AP650's to lose connectivity?

KevinP1
Contributor II

Okay, I don’t know what’s happening here but this isn’t looking pretty. All of our AP650’s are losing connectivity multiple times throughout the day. 

 

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Look at this! Some AP’s will only do this once or twice and others are doing it often, like this ? There’s nothing indicating any type of error or issue. We didn’t have this problem on firmware 10.09rb.

I have a case open with GTAC, but are we the only ones seeing this issue?

113 REPLIES 113

dstarkman
New Contributor II
2e20564a83a3411b88445defee57ddd5_16aba6fb-97b9-44a3-9533-0aad6fd3c31c.png

I turned MU-MIMO off the radio profile I guess what it’s saying is the device is capable??

KevinP1
Contributor II

@jose.gonzalez A true OG from Aerohive 15f5e98089684042bbe1882f98773384_1f60e.png ! I can tell you’ve been through the gammet of trying to figure out which settings and configure works. 17k AP’s, 15f5e98089684042bbe1882f98773384_1f635.png  WOW! Which model AP’s are you running? Thanks for your setup info. We did find that weak signal probe request suppression wasn’t needed with safety net enabled. Do you support a University or Corporation?

dstarkman
New Contributor II

I’m very familiar with that command. Also I had 802.11h transmission power control set was that OK to leave on. I thought maybe I should turn that off.

KevinP1
Contributor II

@dstarkman Yes, Device Template then Radio Profile. Also, run this command to see if there’s too much noise with other AP’s: show acsp neighbor

dstarkman
New Contributor II

Turn anything else off like beamforming or leave that on?

GTM-P2G8KFN