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10.2r4 firmware causing AP650's to lose connectivity?

10.2r4 firmware causing AP650's to lose connectivity?

KevinP1
Contributor II

Okay, I don’t know what’s happening here but this isn’t looking pretty. All of our AP650’s are losing connectivity multiple times throughout the day. 

 

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Look at this! Some AP’s will only do this once or twice and others are doing it often, like this ? There’s nothing indicating any type of error or issue. We didn’t have this problem on firmware 10.09rb.

I have a case open with GTAC, but are we the only ones seeing this issue?

113 REPLIES 113

KevinP1
Contributor II

@john_kern Thank you for helping! You went back to 10.0r8a…..OH that’s not pretty ? Happy unicorn hunting is an accurate statement LOL!

w1f1n00b
Contributor II

I don’t wanna muddy the waters with what might be an unrelated issue, but I’m getting good reports regarding no ongoing client disconnects from multiple sites after rolling back 10.0r9b to 10.0r8a (still keeping my fingers crossed and putting feelers out to ensure the issue is really resolved).

I am however still seeing the memory dump in the graphs (even on 10.0r8a). I’m working on grabbing some techdata with auth debug from my lab this morning. Hopefully I’ll catch something. Happy unicorn hunting everyone!fdd5a13cd7d049f39c7dd82b3e6f8459_1f984.png

KevinP1
Contributor II

Thanks @javabomberman de7606e753634af0b3dc8543602127b1_1f44d.png

Hans_SD44
New Contributor III

@kevin.piazza @Sam Pirok 

Here’s one AP that was rolled back from 10.2r4 to 10.2r3 ~2 days ago: (the other two show similar reports)

bac4676e4cba448794ec1b96a8adbfdc_348ac1a0-c345-4db4-b2d5-274e667fed72.png

 

I’m going to enabled auth debugs on these 3 and then check tomorrow for the points of memory dump and try to pull tech data to provide.

KevinP1
Contributor II

@john_kern

@a.huerzeler 

@javabomberman 

Good morning! Were you guys able to send over your auth debugs/tech data? I love roller coasters, but I need this one to stay flat. Are any of you still seeing this in XIQ?

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GTM-P2G8KFN