10.2r4 firmware causing AP650's to lose connectivity?

[KevinP1]

Okay, I don’t know what’s happening here but this isn’t looking pretty. All of our AP650’s are losing connectivity multiple times throughout the day. 

Look at this! Some AP’s will only do this once or twice and others are doing it often, like this ? There’s nothing indicating any type of error or issue. We didn’t have this problem on firmware 10.09rb.

I have a case open with GTAC, but are we the only ones seeing this issue?

[dstarkman]

I turned MU-MIMO off the radio profile I guess what it’s saying is the device is capable??

[KevinP1]

@jose.gonzalez A true OG from Aerohive  ! I can tell you’ve been through the gammet of trying to figure out which settings and configure works. 17k AP’s,   WOW! Which model AP’s are you running? Thanks for your setup info. We did find that weak signal probe request suppression wasn’t needed with safety net enabled. Do you support a University or Corporation?

[dstarkman]

I’m very familiar with that command. Also I had 802.11h transmission power control set was that OK to leave on. I thought maybe I should turn that off.

[KevinP1]

@dstarkman Yes, Device Template then Radio Profile. Also, run this command to see if there’s too much noise with other AP’s: show acsp neighbor

[dstarkman]

Turn anything else off like beamforming or leave that on?