A stake record of the device was found in the redirector.

[SimonT]

I am seeing the above error when trying to add two AP130’s to my EXIQ.

I purchased these 2nd user. I have asked the seller but they are not sure. Is there anyway to get these freed?

TIA

[SamPirok]

Hi Simon, thanks for checking in. I did not hear back from the original owners, so I’m following up with the account owner to see if we can get approve from that direction. I’ll let you know what I hear back, please feel free to check in with me here any time. 

[SimonT]

@Sam Pirok following up on previous message. I wondered whether you had an luck in contacting the previous registered owner? Many thanks.

[SimonT]

Thank you @Sam Pirok . I have spoken to the vendor, but I get the impression these were purchased by them for onward selling, and therefore I’m not able to directly speak to the registered owner. I look forward to hearing from you.

[SamPirok]

Thanks for providing those serial numbers. Unfortunately I see these devices are still registered to a different user. I have reached out to the original owner to get confirmation that it is appropriate to remove these devices at this time, I’ll let you know as soon as I hear back from them. If you are still in contact with the original owner and can encourage them to answer my email, that may help move things along a bit. 

[SimonT]

apologies - the serials numbers are:

01301604273520

01301604273346