Network dropouts

[kdn]

Can anyone explain what these black dots mean for dhcp? Every time we have a user report a drop off we can coincide these with a "dhcp did not occur" in this case the user is sitting at the desk, not moving and it seems like a roaming across Ap's has occurred but the user experiences a loss of network for minutes at a time.

trying to understand what is causing this?

[mattewwade06]

Network dropouts can be really frustrating. It’s worth checking for firmware updates, interference issues, and access point placement, as these are often the main causes. Reviewing logs around the time of the dropouts can also help identify what’s going wrong.

[JA]

Here's Extreme's dot explanation

https://extreme-networks.my.site.com/ExtrArticleDetail?an=000108569

[DeVoID]

Have you tried to Enable/Disable "Inter-Station Traffic" setting... Go into your SSID, then click on Additional Settings  >>>Optional Settings >>> Customize and you will see a checkbox there for that Inter-Station Traffic.  Check or uncheck it, push it out (Not sure if you will have to do a full Push or a Delta, maybe try a delta to a single AP), and see if that goes away.  Let us know how it goes please.  Thanks,

[DeVoID]

any update?  I know with one of the firmware updates Extreme added some DHCP line - you will have to search community posts for that - which caused massive issues... maybe thats come back in the latest firmware update? - which im having issues with.