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The AP305CX access point LED is orange, but the antenna radios and the antenna itself are online

The AP305CX access point LED is orange, but the antenna radios and the antenna itself are online

Luis_Agner
New Contributor III

I have an AP305CX running version 10.8.6.0 where the LED is orange, which is usually associated with a lack of internet/cloud connectivity. However, it appears online in XIQ, the radios are broadcasting SSIDs normally, and there is internet connectivity. Has anyone experienced this issue?

 
 
 
Luis Carlos Agner Claro from Brazil
https://www.linkedin.com/in/luiscarlosagnerclaro/
6 REPLIES 6

Debbie219Adams
New Contributor

Hello!  AccuLynx login

Yes, this is a known quirk. On firmware 10.8.6.0 the AP305CX LED can stay orange even though the AP is online in ExtremeCloud IQ, SSIDs are broadcasting, and clients have internet. The LED status gets out of sync with the actual connection state, so it’s more of a cosmetic bug than a functional problem. The usual fix is to upgrade to the latest maintenance release, which corrects LED behavior. In the meantime, if XIQ shows the AP healthy and traffic flows normally, you can safely ignore the orange light. 

Doug
Extreme Employee

There are a few things that you can do. Take a look at...

 https://extreme-networks.my.site.com/ExtrArticleDetail?an=000057794

https://extreme-networks.my.site.com/ExtrArticleDetail?an=000103262

 

If you get stuck, please reach out to our TAC for assistance... https://extreme-networks.my.site.com/ExtrArticleDetail?an=000080454

Note: Slow-blinking amber: The device has no CAPWAP connection to ExtremeCloud IQ, and is operating on 802.3af power instead of 802.3at power

Regards, 

 

Doug Hyde
Sr. Director, Technical Support / Extreme Networks
GTM-P2G8KFN