AP-7522-67030-WR access point doesn't connect to the internet

[Manuel_Zablan]

Our Standalone access point (AP-7522-67030-WR with Wing V.5.9.1.2-006R) doesn't connect to the internet when using RF scanner (MC92N0 WIN CE 7.0) or any Android phone or Tablet.
But I can search the internet when using an i-phone or desktop WIN 10 pc with this AP 7522 WIFI connection. I am wondering if this is a firmware upgrade issue or some other setup issue?
Has anyone experienced this before or please share your thoughts on how to resolve this issue?

FYI: AP7522 is setup as Standalone with Static IP/ Default Gateway IP/ DNS IP.
WLAN is setup with WPA2-Personal/AES encryption.
All devices are configured as DHCP. to connect to AP7522 WIFI.system.

[Manuel_Zablan]

Thanks for the tip!
Currently we're testing TC70 and an industrial tablet on android OS using Telnet/velocity.
No problem with our WMS app with AP7522, just the wireless connectivity seems unstable, hence issue with web connection..

[Manuel_Zablan]

Hi Yas,

Thank you for your suggestion about the gateway and DNS configuration.
You're right about the limited parameters of the RF scanner MC92N0.

Have you tried using Android devices to connect to the Web with AP 7522?
As per our IT manager, the issue is the wireless connection is not stable with Android devices.
Maybe there's a better AP model for RF devices running on Android OS, with the same functionality, network capability and security level as AP 7522?

In warehousing, our customers don't require much functions on their access points as long their RF devices connects to their WMS system with normal WPA2 encryption setting, and at most about 30 APs in a big warehouse with one or two AP(s) as virtual controllers. Recently new customers want RF devices with Android OS.

[Yas]

Manual
the AP firewall default-Policy allow the internet access, if you don't modifit this Policy = no problem.
But , check the router or the firewall device .your firewall rule adapted for the AP 5131 incense, are no longer relevant for your AP7522. ( AP IP address and MAC address different).

[Manuel_Zablan]

Hi Yas,

As I've mentioned earlier, other devices such as iPhone and desktop pc connects to the internet using AP 7522 with no issues. And I was able to use the android phone when I added a WLAN ACL rule on the AP 7522 Security/Firewall settings.
Hence it is not our router or firewall device since we can use other devices to connect. I think it comes down to the RF device firewall or internet options setup.

[Yas]

Hi Manual
make sure you can ping a remote server outside the network, such as 8.8.8.8.
Use the wirelees Options diagnostic tool.
if you connect to WMS Telnet, you may not be able to access outside resources, which can be understood for security reasons.