APs unable to adopt to Controller RFS6K v5.8

[dot1x]

Hi Champs!

Our client having issue where the APs at one of the sites are not joining the controller. Though the APs are up and running, serving the clients as well but we can’t see them online on controller.

We can ping the APs from the controller CLI and vice versa.

Another thing we noticed yesterday, when we logged into GUI of an AP, we could see rest of the APs there.

Any thoughts?



RFS6000 v5.8

AP Model: AP7131

[Wei_Liang_Loh]

Hi Moin,

Did you try to check on license count?
What is the message you get from show adoption history or show mint mlcp history?

[dot1x]

The APs have the correct config on them and they are serving the clients.
All the APs are configured to join the controller with following cli command:

controller host

[Madeline]

Dear Moin, I would suggest you to take a look at this knowledge article:
What is recommended MINT MTU size?

Check to see if Ap is configured to be adopted to the controller or virtual controller ie AP
Do let us know the outcome~