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Channel Invalid For Radio and Low Signal for AP 7562

Channel Invalid For Radio and Low Signal for AP 7562

izzeterol
New Contributor

We have 7562 in our system and for radio2 i see this message “STATE                : Off [channel invalid for radio]”. Also despite 10.0 dbi 2.4 antenna and 5.9 dbi 5 GHZ antenna the access points are performing bad signal distribition. When i walk away 10 meters from AP, we are losing the signal. 

1 ACCEPTED SOLUTION

Christopher_Fra
Extreme Employee

Hello Izzeterol,

     Please answer the following:

 

What Country Code is the AP configured for via RF-Domain?

What channel is radio 2 mapped to?

What version of Wing firmware is the AP currently running?

If using external antenna’s, you need to add the gain for each radio via AP Profile/Interfaces/Radio/Antenna Gain

What type of deployment is this? (Virtual Controller, Wireless Controller, Stand-alone)

From the AP CLI, you can use the following commands from the privilege prompt (enable):

enable [enter]

show wireless regulatory ?
    channel-info  Channel information
    country-code  Country code to name info
    device-type   Device type

 

Based on the Country and radio 2 being Placement OUTDOOR, will dictate what channels can be used. 

 

 

 

View solution in original post

5 REPLIES 5

Tomasz
Valued Contributor II

Hi Tuan,

 

Could you please provide us with more input according to Christopher’s post then, please? We can try to help then. 🙂

 

Kind regards,

Tomasz

Tuan_Nguyen1
New Contributor

Hi @izzeterol I am having the same problem as yours. Can you share your fix for me?

 

 

izzeterol
New Contributor

Hi ;

Thank you for your interest, i solved this problem with a related topic. 

Christopher_Fra
Extreme Employee

Hello Izzeterol,

     Please answer the following:

 

What Country Code is the AP configured for via RF-Domain?

What channel is radio 2 mapped to?

What version of Wing firmware is the AP currently running?

If using external antenna’s, you need to add the gain for each radio via AP Profile/Interfaces/Radio/Antenna Gain

What type of deployment is this? (Virtual Controller, Wireless Controller, Stand-alone)

From the AP CLI, you can use the following commands from the privilege prompt (enable):

enable [enter]

show wireless regulatory ?
    channel-info  Channel information
    country-code  Country code to name info
    device-type   Device type

 

Based on the Country and radio 2 being Placement OUTDOOR, will dictate what channels can be used. 

 

 

 

GTM-P2G8KFN