Extreme Networks

izzeterol · ‎09-15-2020

We have 7562 in our system and for radio2 i see this message “STATE : Off [channel invalid for radio]”. Also despite 10.0 dbi 2.4 antenna and 5.9 dbi 5 GHZ antenna the access points are performing bad signal distribition. When i walk away 10 meters from AP, we are losing the signal.

Christopher_Fra · ‎10-01-2020

Hello Izzeterol,

Please answer the following:

What Country Code is the AP configured for via RF-Domain?

What channel is radio 2 mapped to?

What version of Wing firmware is the AP currently running?

If using external antenna’s, you need to add the gain for each radio via AP Profile/Interfaces/Radio/Antenna Gain

What type of deployment is this? (Virtual Controller, Wireless Controller, Stand-alone)

From the AP CLI, you can use the following commands from the privilege prompt (enable):

enable [enter]

show wireless regulatory ?
channel-info Channel information
country-code Country code to name info
device-type Device type

Based on the Country and radio 2 being Placement OUTDOOR, will dictate what channels can be used.

View solution in original post

izzeterol · ‎09-15-2020

Radio: B8-50-01-74-4F-9C:R1, alias BILGIISLEM7562:R1
STATE : On
PHY INFO : Bssid: B8-50-01-90-91-70 RF-Mode: 2.4GHz-wlan
ACCESS POINT : Name: BILGIISLEM7562 Location: sueno Placement: Outdoo r
CHANNEL : Current: 1 Configured: smt Width: 20MHz
TRANSMIT POWER : 5 dBm
ANTENNA USAGE : 3x3
MAXIMUM DATA RATES : Phy: 288 Mbps User: 216 Mbps
PHY SETTINGS : Short Preamble: N Dual Channel: N Spectrum Mgmt: N
RATE SELECTION : Standard
ANTENNA DOWNTILT : Not-Supported
RADIO SHARE MODE : Off
TRANSMIT BEAMFORMING : Enabled
MU-MIMO : Not-Supported
SCAN_AHEAD CHANNEL : -
ERP COEXISTENCE : ERP Protection: N Non-ERP detected: N Non-ERP associated : N
HT COEXISTENCE : HT Protection: no-protection, Non-HT detected: N
Current Channel Width: 20Mhz, reason: per configuration
Num of Mcast Streams : 0 (max:256)
Multicast streams :
# MP Mcast Streams : 0
WLAN MAP :
BSS-1 : SUENO_HOTELS* (*=primary)
Shutdown WLANs :
MESHPOINT map :
BSS MAP :
BSS-1 : basic-rates = 6 12 24
: supported-rates= 6 9 12 18 24 36 48 54 mcs-1s mcs-2s mcs-3s
Last error :

Radio: B8-50-01-74-4F-9C:R2, alias BILGIISLEM7562:R2
STATE : Off [channel invalid for radio]
PHY INFO : Bssid: B8-50-01-90-9B-B0 RF-Mode: 5GHz-wlan
ACCESS POINT : Name: BILGIISLEM7562 Location: sueno Placement: Outdoor
CHANNEL : Current: N/A Configured: smt Width: 20MHz
TRANSMIT POWER : 0 dBm
ANTENNA USAGE : 3x3
MAXIMUM DATA RATES : Phy: N/A User: N/A
PHY SETTINGS : Short Preamble: N Dual Channel: N Spectrum Mgmt: N
RATE SELECTION : Standard
ANTENNA DOWNTILT : Not-Supported
RADIO SHARE MODE : Off
TRANSMIT BEAMFORMING : Enabled
MU-MIMO : Not-Supported
SCAN_AHEAD CHANNEL : -
ERP COEXISTENCE : ERP Protection: N Non-ERP detected: N Non-ERP associated: N
HT COEXISTENCE : HT Protection: no-protection, Non-HT detected: N
Current Channel Width: 20Mhz, reason: per configuration
Num of Mcast Streams : 0 (max:256)
Multicast streams :
# MP Mcast Streams : 0
WLAN MAP :
BSS-1 : SUENO_HOTELS* (*=primary)
Shutdown WLANs :
MESHPOINT map :
BSS MAP :
BSS-1 : basic-rates = 6 12 24
: supported-rates= 6 9 12 18 24 36 48 54 mcs-1s mcs-2s mcs-3s

Extreme Networks

Channel Invalid For Radio and Low Signal for AP 7562

Channel Invalid For Radio and Low Signal for AP 7562