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Issue with AP-8533 connection

Issue with AP-8533 connection

Joel_Garcia
New Contributor

‎02-07-2019 03:59 PM

Hi,
I have configured an AP-8533, and I have a problem with an Asus Laptop, with an Ubuntu operating system.

The problem is that when the user wants to connect to the Wireless does not connect successfully and is intermittent; I restarted the AP and was able to connect the laptop but always happens my every day.

I don't know if it can be a configuration issue or if something is wrong with the AP, the strange thing is that it only happens to me in that Laptop.

I would appreciate a little help
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5 REPLIES 5

aholden
Extreme Employee

‎02-07-2019 04:12 PM

If it is just your PC and no other devices are seeing issues, it point to an issue with your device.

First, check that you have the latest drivers for your wireless card.

You can also log into the CLI of the AP and enter the following command

show event-history | grep xx-xx-xx-xx-xx Where xx-xx-xx-xx-xx is the MAC of your wireless card. Note this search is case sensitive.

If you are having problem reviewing the logs, please open a case with GTAC
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