Map View on Nsight

[i_khlebnikov]

I have a NX5500 controller and a standalone Nsight server. I configured several rf-domains in the tree structure and added the plans. In the controller I can see plans correctly but there is “Unable to load floor Image. please check Image path” message in Map View on the Nsight server. I uploaded the same plan files on the controller and the Nsight in flash:/floorplans/

I used Nsight deployment guide for Nsight configuration
https://documentation.extremenetworks.com/WiNG/Implementation_Guides/NSight_Deployment_Guide-Rebrand...

I tried to start debug httpd on Nsight

There is a error in log file:

%DAEMON-3-ERR: lighttpd[28406]: (http-header-glue.c.933) Connection: close 10

 What can I do to resolve the issue with map view?

Thanks.

[i_khlebnikov]

Thank you for answer!

I will try to use another image format and write about result.

[Ovais_Qayyum]

In the following configuration command, try specifying the floorplan file extension as .jpg instead of .jpeg

 layout area Office floor Floor2 map-location Office_2floor.jpeg units meters

Another thing I noticed, it's not relevant to this issue but should be corrected is the mixed L1 and L2 MiNT links. The APs are adopted over MiNT L2 and the controller cluster is formed over MiNT L1. Mixed MiNT links can often create issues and must be avoided.   

Regards,

Ovais

[i_khlebnikov]

NX5000 - 5.9.8.1-004R

NSight - 5.9.3.1-007R

There is NX5500 running-config  below

WLC-TS-1-1#sh running-config

!
! Configuration of NX5500 version 5.9.8.1-004R
!
!
version 2.7
!
!
client-identity-group default
 load default-fingerprints
!
ip access-list BROADCAST-MULTICAST-CONTROL
 permit tcp any any rule-precedence 10 rule-description "permit all TCP traffic"
 permit udp any eq 67 any eq dhcpc rule-precedence 11 rule-description "permit DHCP replies"
 deny udp any range 137 138 any range 137 138 rule-precedence 20 rule-description "deny windows netbios"
 deny ip any 224.0.0.0/4 rule-precedence 21 rule-description "deny IP multicast"
 deny ip any host 255.255.255.255 rule-precedence 22 rule-description "deny IP local broadcast"
 permit ip any any rule-precedence 100 rule-description "permit all IP traffic"
!
mac access-list PERMIT-ARP-AND-IPv4
 permit any any type ip rule-precedence 10 rule-description "permit all IPv4 traffic"
 permit any any type arp rule-precedence 20 rule-description "permit all ARP traffic"
!
ip snmp-access-list default
 permit any
!
firewall-policy default
 no ip dos tcp-sequence-past-window
!
!
mint-policy global-default
!
meshpoint-qos-policy default
!
wlan-qos-policy default
 qos trust dscp
 qos trust wmm
!
radio-qos-policy default
!
wlan dr
 ssid dr
 vlan 50
 bridging-mode tunnel
 encryption-type tkip-ccmp
 authentication-type none
 wpa-wpa2 psk 0 SITE-SITE
!
wlan ev
 ssid ev
 vlan 60
 bridging-mode tunnel
 encryption-type tkip-ccmp
 authentication-type none
 wpa-wpa2 psk 0 SITEXX
!
wlan m
 ssid m
 vlan 51
 bridging-mode tunnel
 encryption-type tkip-ccmp
 authentication-type none
 no broadcast-ssid
 no answer-broadcast-probes
 wpa-wpa2 psk 0 SITEXXX-SITE
!
wlan res
 ssid res
 vlan 52
 bridging-mode tunnel
 encryption-type tkip-ccmp
 authentication-type none
 wpa-wpa2 psk 0 SITEXXX
!
wlan trm
 ssid trm
 vlan 70
 bridging-mode tunnel
 encryption-type tkip-ccmp
 authentication-type none
 no broadcast-ssid
 no answer-broadcast-probes
 wpa-wpa2 psk 0 SITEX-SITE
!
smart-rf-policy SITE_WiFi
 group-by area
 group-by floor
 sensitivity custom
 assignable-power 5GHz max 14
 assignable-power 5GHz min 10
 assignable-power 2.4GHz max 16
 assignable-power 2.4GHz min 10
 channel-list 5GHz 36,40,44,48,132,136,140
 channel-width 5GHz 20MHz
 smart-ocs-monitoring sample-count 2.4GHz 5
 smart-ocs-monitoring power-save-aware 2.4GHz strict
 interference-recovery client-threshold 20
 no select-shutdown
 coverage-hole-recovery client-threshold 5GHz 3
 coverage-hole-recovery client-threshold 2.4GHz 5
 neighbor-recovery dynamic-sampling
!
auto-provisioning-policy AP_connect
 adopt ap7662 precedence 10 profile SITE_AP_Outroof rf-domain Office_RF any  
 adopt ap7532 precedence 20 profile SITE_AP_Inside rf-domain Office_RF any  
!
!
management-policy default
 no telnet
 no http server
 https server
 rest-server
 ssh
 user admin password 1 f27d15c00af1970525a9c6641bfe8aab21859598cc3aedb5aa5f9c2a779926fe role superuser access all
 snmp-server community 0 private rw
 snmp-server community 0 public ro
 snmp-server user snmptrap v3 encrypted des auth md5 0 admin123
 snmp-server user snmpmanager v3 encrypted des auth md5 0 admin123
!
ex3500-management-policy default
 snmp-server community public ro
 snmp-server community private rw
 snmp-server notify-filter 1 remote 127.0.0.1
 snmp-server view defaultview 1 included
!
ex3500-qos-class-map-policy default
!
ex3500-qos-policy-map default
!
database-policy SITE
!
nsight-policy SITE_Monitoring
 server host 10.147.24.3 https
!
profile nx5500 NOC
 bridge vlan 50
  l2-tunnel-broadcast-optimization
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 51
  l2-tunnel-broadcast-optimization
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 52
  l2-tunnel-broadcast-optimization
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 60
  l2-tunnel-broadcast-optimization
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 70
  l2-tunnel-broadcast-optimization
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 ip default-gateway 10.147.248.1
 no autoinstall configuration
 no autoinstall firmware
 crypto ikev1 policy ikev1-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ikev2 policy ikev2-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
 crypto ikev1 remote-vpn
 crypto ikev2 remote-vpn
 crypto auto-ipsec-secure
 crypto load-management
 crypto remote-vpn-client
 interface ge1
  lacp-channel-group 1 mode active
 interface ge2
  lacp-channel-group 1 mode active
 interface ge3
  lacp-channel-group 1 mode active
 interface ge4
  lacp-channel-group 1 mode active
 interface ge5
  lacp-channel-group 1 mode active
 interface ge6
  lacp-channel-group 1 mode active
 interface port-channel1
  switchport mode trunk
  switchport trunk allowed vlan 1,50-52,60,70
 interface pppoe1
 use firewall-policy default
 use auto-provisioning-policy AP_connect
 ntp server 10.147.20.4
 cluster name WLC_SITE
 cluster force-configured-state
 no cdp run
 service pm sys-restart
 router ospf
 router bgp
 no controller adoption
 dpi
 dpi logging on
 adoption-mode controller
!
profile ap7532 SITE_AP_Inside
 no mint mlcp vlan
 bridge vlan 50
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 51
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 52
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 60
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 70
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 autoinstall configuration
 autoinstall firmware
 load-balancing balance-band-loads
 crypto ikev1 policy ikev1-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ikev2 policy ikev2-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
 crypto ikev1 remote-vpn
 crypto ikev2 remote-vpn
 crypto auto-ipsec-secure
 crypto load-management
 crypto remote-vpn-client
 interface radio1
  wlan dr bss 1 primary
  wlan trm bss 2 primary
  wlan ev bss 3 primary
  wlan m bss 4 primary
  wlan res bss 5 primary
 interface radio2
  wlan dr bss 1 primary
  wlan trm bss 2 primary
  wlan ev bss 3 primary
  wlan m bss 4 primary
  wlan res bss 5 primary
 interface ge1
 interface vlan1
  ip address dhcp
 interface pppoe1
 use firewall-policy default
 ntp server 10.147.20.4
 controller host 10.147.248.251 pool 1 level 2
 controller host 10.147.248.252 pool 1 level 2
 no cdp run
 service pm sys-restart
 router ospf
 dpi
 dpi logging on
 adoption-mode controller
!
profile ap7662 SITE_AP_Outroof
 no mint mlcp vlan
 bridge vlan 50
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 51
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 52
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 60
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 bridge vlan 70
  bridging-mode tunnel
  tunnel-over-level2
  ip igmp snooping
  ip igmp snooping querier
  ipv6 mld snooping
  ipv6 mld snooping querier
 autoinstall configuration
 autoinstall firmware
 load-balancing balance-band-loads
 crypto ikev1 policy ikev1-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ikev2 policy ikev2-default
  isakmp-proposal default encryption aes-256 group 2 hash sha
 crypto ipsec transform-set default esp-aes-256 esp-sha-hmac
 crypto ikev1 remote-vpn
 crypto ikev2 remote-vpn
 crypto auto-ipsec-secure
 crypto load-management
 crypto remote-vpn-client
 interface radio1
  wlan drive bss 1 primary
  wlan trm bss 2 primary
  wlan event bss 3 primary
  wlan m bss 4 primary
  wlan press bss 5 primary
  wlan press bss 6 primary
 interface radio2
  wlan drive bss 1 primary
  wlan trm bss 2 primary
  wlan event bss 3 primary
  wlan m bss 4 primary
  wlan press bss 5 primary
  wlan press bss 6 primary
 interface bluetooth1
  shutdown
  mode le-sensor
 interface ge1
 interface ge2
 interface vlan1
  ip address dhcp
 interface pppoe1
 use firewall-policy default
 ntp server 10.147.20.4
 controller host 10.147.248.251 pool 1 level 2
 controller host 10.147.248.252 pool 1 level 2
 no cdp run
 service pm sys-restart
 router ospf
 dpi
 dpi logging on
 adoption-mode controller
!
rf-domain NOC
 geo-coordinates 60.5129680 30.1985120
 timezone Etc/GMT+3
 no country-code
 use nsight-policy SITE_Monitoring
 layout area Office floor Floor1 map-location /floorplans/Office_1floor.jpeg units feet
 layout area Office description null
 tree-node city SITE_City campus Office
!
rf-domain Office_RF
 geo-coordinates 68.5183620 50.1289120
 timezone Etc/GMT+3
 country-code ru
 use smart-rf-policy SITE_WiFi
 use nsight-policy SITE_Monitoring
 layout area Office floor Floor2 map-location Office_2floor.jpeg units meters
 layout area Office description null
 layout area Office floor Floor1 map-location Office_1floor.jpeg units meters
 layout area Office floor Floor3 map-location Office_roof.jpeg units meters
 tree-node city SITE_City campus Office
 control-vlan 1
!
rf-domain ShBD
 geo-coordinates 68.5183620 50.1289120
 timezone Etc/GMT+3
 country-code ru
 use smart-rf-policy SITE_WiFi
 use nsight-policy SITE_Monitoring
 layout area ShBD
 layout area ShBD floor Floor1 map-location ShBD-1Floor.jpeg units meters
 tree-node city SITE_City campus ShBD
 control-vlan 1
!
nx5500 40-83-FE-88-6C-00
 use profile NOC
 use rf-domain NOC
 hostname WLC-TS-1-1
 license AAP aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 license ADSEC DEFAULT-ADV-SEC-LICENSE
 use database-policy SITE
 area Office
 floor Floor1
 interface vlan1
  ip address 10.147.248.251/24
 cluster mode active
 cluster member ip 10.147.248.252 level 1
 cluster member ip 10.147.248.251 level 1
 cluster master-priority 255
 logging on
 logging console warnings
 logging buffered debugging
!
nx5500 40-96-FE-88-6D-20
 use profile NOC
 use rf-domain NOC
 hostname WLC-TS-1-3
 license AAP bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
 license ADSEC DEFAULT-ADV-SEC-LICENSE
 use database-policy SITE
 area Office
 floor Floor1
 interface vlan1
  ip address 10.147.248.252/24
 cluster mode standby
 cluster member ip 10.147.248.252 level 1
 cluster member ip 10.147.248.251 level 1
 cluster master-priority 100
!
ap7532 49-9D-D8-B4-12-B8
 use profile SITE_AP_Inside
 use rf-domain Office_RF
 hostname AP011
 layout-coordinates -779.5 -151.0
 area Office
 floor Floor1
!
ap7532 48-9B-D*-B4-15-54
 use profile SITE_AP_Inside
 use rf-domain Office_RF
 hostname AP027
 layout-coordinates 1820.5 -144.1
 area Office
 floor Floor1
!
ap7662 DC-C8-38-71-A9-42
 use profile SITE_AP_Outroof
 use rf-domain Office_RF
 hostname AP062
 layout-coordinates 1.0 1.0
 area Office
 floor Floor2 2
!
!
end

Thanks

[Ovais_Qayyum]

Hi,

To start with, it's better to know the controller and NSight firmware version we are dealing with.

Please send the NX5500 running-config as well. 

Regards,

Ovais