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Problem with AP4600

Problem with AP4600

Jorge_Cota
New Contributor

‎10-07-2015 04:50 PM

Hello, my problem is that some Aps 4600 WM3600 are disconnected from the controller, and to re-sign, you must restart from the power source. Just think of two buildings belonging to the campus. And change the injectors but the problem remains.
I hope you can help me.

Greetings and thanks.
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6 REPLIES 6

Drew_C
Valued Contributor III

‎10-12-2015 04:30 PM

In addition to the information Brandon has requested, can you let us know if this is only happening to APs that are connected to PoE Injectors? Do you have problems with APs on PoE switches?
Are there any logs on the controller to help point you in the right direction?
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BrandonC
Extreme Employee

‎10-12-2015 04:28 PM

Hi Jorge,

What version of WiNG are these APs and WM running?

When the APs disconnect, are you able to log into the APs themselves?

Also, if you look at 'show adoption history' for one of these APs, what is the reason listed for the unadoption?

-Brandon
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GTM-P2G8KFN