Problems with AP650 being adopted by RFS6000

[GUTAN_Flaviu]

Hello,

For 2 years, we have APs failing to reconnect to our RFS after programmed electricity cut. They are shown as offline in Wing and phisically the Amber led is blinking every 2 sec. or so and the green led is off. I tried connecting them directly to the RFS but nothing changed. We bought 3 more APs on e-bay and we have the same issue. Tried to reset the AP using the Motorola_AP_Discovery_Tool but I see the AP connecting to the RFS and then disconnecting itself 3 or 4 seconds later. For now we have at least 5 unusable APs all with the same symptoms. Any help or advice would be appreciated as we still have to continue with this infrastructure for atl least 8 months. Thank you

[GUTAN_Flaviu]

what in your opinion would the problem be? It's strange that we have 5 APs (2 previously adopted ) and 3 newly purchased (from ebay, I agree that the guarantee is not assured) that won't work.

[GUTAN_Flaviu]

 I would have done it if our support was still active ... unfortunately it isn't 😞

[aholden]

That is correct.

You mat want to consider opening a SUPPORT Case.

[aholden]

The AP650 is a "DEPENDENT" AP. It needs the controller to push out the configuration. If the AP is on the same broadcast domain, there will be no issue. If the AP is on a different subnet then the controller, the "CONTROLLER HOST" variable is needed. On a power fail/ reboot, all configuration data is lost on the AP650 and if they are on a different subnet, they will not be able to locate the Controller. If this is the case, the CONTROLLER HOST variable can be set using DHCP Option 191

[GUTAN_Flaviu]

Andy,

connecting the failing APs directly to the RFS ports should allow the AP to locate the controller without any problems, right?