Hi Sam i have aerohive ap650, but when i add it to my cloud it gives me an error. "A stake record of the device was found in the redirector." Can you help me delete them from the old cloud? so I...
Hello, I'm trying to add a device (AP130) but after clicking finish the following error is displayed “The device appears to be in use by another VIQ”. Device ID: 01301911281742
Hi Guys, I'm preparing a LAB environment to stage for one of my customer's migration from V2110 V10 to XCC 5. There's a lot of new functionalities added from the customer's actual e...
Hello! We are running ExtremeCloud IQ - OnPrem 2020-06-02-16.39.55. On an network policy i see the warning: The IQ Engine with version prior to 8.1r1 only support 16 user profile polic...
Hi there I have a device that i purchased used, states it is already onboarded . Can you please make it free please. Code is : 02301411040495 AP230 Ma...
Hi. i have aerohive ap121, but when i add it to my cloud it gives me an error. "A stake record of the device was found in the redirector." Can you help me delete them from the old cloud? so I ca...
For some strange reason, a device called PLAN-08959D just showed up under my Devices. I have no idea what that is, its not even got an IP I would have in my ranges, not event he firmware versio...
I have purchased 3 used AP550's one has registered to the cloud without issue. The other two have the stakeholder issue. SN: 05501610141378 SN: 05501610140078
I've got an ongoing issue with iPhones not being able to maintain a WiFi connection. Latest iOS, Latest ExtremeCloud, AP3915i and AP3912i access points, WPA2-PSK.
I suspect it has something to d...