Showing results for 
Search instead for 
Did you mean: 

Administration of the support portal user

Administration of the support portal user

New Contributor II

Hello Community!

How can the users assigned to my company (customer) in the Extreme Networks Support Portal be viewed and managed? I have searched intensively but unfortunately I have not found a possibility. Is there a list of all users and if so, who is authorized to manage them?

Background to my question: Retired employees should no longer have access to the company's case management or license administration.

Thanks for your help.


Community Manager Community Manager
Community Manager

Hello Alfy! I can assist you with this, I’ve sent you a message with the names of all contacts in your account currently. If you can please let me know which names should be removed, I can take care of that for you.