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Administration of the support portal user

Hello Community!How can the users assigned to my company (customer) in the Extreme Networks Support Portal be viewed and managed? I have searched intensively but unfortunately I have not found a possibility. Is there a list of all users and if so, wh...

Alfy by New Contributor II
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2020 Extreme User Conference Registration Is Open!

Extreme Connect, our annual user conference, is going virtual for 2020 and we’re inviting all customers and partners across the globe to join us for this complimentary, technology-first event from the comfort and safety of home! Registration for the ...

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SamPirok by Community Manager
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What to Expect: New GTAC Case Statuses

What changes should I expect to see in regards to the case status portion of a case via the Extreme Support portal?   Starting July 9, 2020 customers can expect the following case statuses depending on the case type:  For non-escalation...

Partner Logo Usage

Hi, We’re interested in incorporating the Extreme Networks logo into our USM Anywhere product, and would like formal approval to use the logo.  And, we have a formal Letter of Agreement we’d appreciate having processed.   Please advise who I can work...

Resolved! Support lookup by serial number

Is there a way through the Extreme Networks portal to look up a serial number and find out the support information on that equipment?  I do not have contract information.

Mark_B by New Contributor
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