03-14-2023 11:59 PM
Dear Community Members,
I am currently facing connectivity issues with my gaming laptop [https://www.lenovo.com/ca/en/d/gaming-laptops], which connects to a SecureStack PoE switch. The laptop is unable to establish a stable and consistent connection with the switch, causing frequent disruptions in my gaming sessions.
I have already tried various troubleshooting steps, including resetting the switch, updating the laptop's network drivers, and changing the Ethernet cable. However, the problem persists, and I am not able to identify the root cause of the issue.
I suspect that the problem could be related to the switch's configuration, as I have observed that the connection drops occur more frequently when multiple devices are connected to the switch simultaneously. Therefore, I would like to request the community's assistance in identifying any possible configuration issues that may be causing the connectivity problems.
Additionally, I would appreciate any suggestions on how to diagnose the issue further and any possible solutions to resolve the problem. I have attached the laptop's system information and switch configuration details for reference.
Thank you in advance for your support and expertise in this matter.
Best regards,
Judy
03-15-2023 05:17 AM
Seeing that the more devices connected to the switch the worse the issues, the first thing I´d check if that the upstream trunk isn't getting congested and drops packets.