Favourite GTAC engineer in my timezone
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‎09-11-2013 06:06 AM
The GTAC guys are generally all very good, especially the old timers, and I often see praise for them on the Enterasys "out-of-office" mailing list, but my vote for favourite goes to Alex Rotaru (even when he tells me to log a case). Who is your favourite?
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‎10-23-2013 11:51 AM
GTAC people are great, I like to work with Roberto Almendros, always very fast response, My congratulations for the Enterasys GTAC.
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‎10-21-2013 04:44 PM
For many of the cases that I have opened, I recommend Elizabeth Tonkins support in Spanish.
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‎10-21-2013 04:44 PM
Thanks for commenting Julian! So great to see Elizabeth mentioned!!
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‎10-21-2013 11:52 AM
In my 15 years experience as a customer, I can safely say that all the Enterasys GTAC people that I have come across are excellent and it is unfair to single out a favourite. But having said that, I remember that Alex makes damn good coffee, so guess that's worth a bit extra!!!
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‎10-21-2013 11:52 AM
Good to hear from you Stephen. And Alex is still making damn good coffee  Ian...
