I can download firmware EOS successfully, but not EXOS firmware.

[Helio_Jose_Erha]

To try authentication informs that login or password is incorrect. See screen print.

[Helio_Jose_Erha]

Hi George,

Reset password and access is OK to download EXOS firmware.

Thank you so much.

[Anonymous]

I just ended up opening a GTAC case for you so we can track it accordingly.

[Anonymous]

Would it be ok to reset your password, that way we can test things, get it working and let you know once its fixed?

[Helio_Jose_Erha]

Hi George,

Perform the steps according to your post, but it does not work.

How do I delete the login?

After adding to see if that resolves the problem.

Thanks