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Wireless Planner / RF Planner login Fail

Wireless Planner / RF Planner login Fail

Andre_Brits_Kan
Contributor II
Hi Community

I have an issue logging into the RF Planner tool.
My credentials worked fine last week but this week it claims "Invalid credentials".

I have been in contact with another two engineers and they are experiencing the same issue.
Both of them could still login last week but today they also recieve "Invalid Credentials"

Does anyone else have the same issue with the tool??

(I am desperately needing to complete some plans) 
11 REPLIES 11

Jason1
Extreme Employee
Andre and Francois,

I had problems yesterday too but it is now working for me. Can you let us know if this is still not working?

Thank you,
Jason

Francois_Scheun
New Contributor III
Hi guys

Further to the above the portal does not allow for country selection prior to login. Login attempt with previously working credentials fails for me too.

Need to access this urgently.

Regards,
Francois
GTM-P2G8KFN