used x250e console login

[Doug_c]

I bought a x250e for my home to play around with when I connect to the console with putty I do not see the configuration startup like I am used to with cisco products can anyone tell me what I am missing or should be doing?

[Doug_c]

I rebooted while putty is active the settings are 9600/8/1/none/xon/xoff im using serial to usb. Nothing comes up in the putty window. I don't have a serial port on my laptop so I won't be able to use 2 DB9 connected by an ethernet cable

[PARTHIBAN_CHINN]

If we are using right cables and if the switch doesnt respond .
you have every rights to get a new one for this faulty switch.

[Doug_c]

and thank you for your help

[Doug_c]

I will track a couple down tomorrow if that doesnt work any other suggestions ?

[PARTHIBAN_CHINN]

Try to connect again make sure the hyperterminal/putty session is set to default values.
reboot the switch while console is connected to see the messages.