cancel
Showing results for 
Search instead for 
Did you mean: 

AP-7131 impossible to make the connection in order to configure the device

AP-7131 impossible to make the connection in order to configure the device

KIRBIHLER
New Contributor

The configuration of the WiFi router is not possible with GoogleChrome, Mozilla, Edge...
No current browsers allow to display the access configuration pages.

I try with Netscape, but the system ask to install Adobe Flash ?!?

 

1 ACCEPTED SOLUTION

Tomasz
Valued Contributor II

Hi Thierry,

 

Do you have some configuration backup available?

Depending on the situation, in few cases it might be an option to perform factory reset of the controller (with reset:FactoryDefault console credentials) and reapply the config from the backup. But yeah, this is disruptive.

 

Kind regards,

Tomasz

View solution in original post

7 REPLIES 7

Tomasz
Valued Contributor II

Hi,

 

What error you get? If it was just the Flash issue, solutions mentioned should do the work. Do you get 404 or 403 perhaps? What WiNG firmware version is that running?

 

Kind regards,

Tomasz

KIRBIHLER
New Contributor

Hi, Thanks for your answser, I am sorry but the model is, AP-8132... impossible to make the connection in order to configure the device !

could you help, thx a lot

Tomasz
Valued Contributor II

Hi,

 

Please see: https://extremeportal.force.com/ExtrProductDetail?id=01t2T000002kZbAQAU

More on this in this thread:

If you don’t see the file, contact local SE or GTAC to get the file.

If that’s not an option, an alternative is some raw browser like Palemoon + https://archive.org/details/flashplayer_old with updates disabled.

If that’s not an option, switch to CLI. It always works.

 

Hope that helps,

Tomasz

GTM-P2G8KFN