On the dragon system dashboard, I see two systems with the same name but one is unavailable. How can I delete the unavailable system that is duplicated and doesn't make sense? Thanks
summary of resolution --------------------------- we removed the duplicate system directly from the mysql db, and reassigned all interfaces and virtualsensors pointing to the deleted duplicate system to the active system. restarted jboss and dragon2mysql, and the nodes are now all green with the correct event/heartbeat timestamps.
Hello, A GTAC case ticket has been opened to track this issue. One of our Dragon Support Engineers will reach out to you directly. Once we find a resolution, we will post that resolution here on The Hub. Doug Hyde Sr Support Engineer Enterasys Networks
Doug Hyde Director, Technical Support / Extreme Networks
Hello, If you can send me your contact details I will have one of our GTAC Dragon Support Engineers reach out to you directly. We should be able to setup a remote screen sharing session via LogMeIn and correct the issue. My direct email: dhyde@enterasys.com Regards, Doug Hyde Sr Support Engineer Enterasys Networks
Doug Hyde Director, Technical Support / Extreme Networks
Hi I don't have that option when I select the sensor with status unavailable. The only option is export to .csv. I ensure that our /etc/hosts doesn't have any entry regarding this sensor. Thanks in advance Best regards
