Hi Rodrigo,Ash is correct that you would go to extremeportal.force.com to access the upgrade files. This is the Extreme Support Portal, which replaced support.aerohive.com. You would click Products > ExtremeCloud at the top of the page. The use the h...
Hello,This device is currently associated to a VIQ. This is why it cannot be added to yours. Resetting the device will not resolve this issue. If you have support licensing, please reach out via the support portal or contact the GTAC support line. If...
Hi Mark,The MFA being on an admin-by-admin basis is by design and there is no current way to enforce MFA on all admin accounts. If you want, we do offer SAML/SSO integration for the VIQ so you can limit access to the VIQ to those who can log in via a...
Hi. This would be expected and there is no way to prevent it. It would be recommended to rebuild the configurations in a new test VIQ rather than import them. -Nick
It could take more time but I am curious if those other 4 are managed? You can check this by adding 'Managed' in the column picker on the Managed > Devices page.
