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10G Dual upgrade licence on Summit stops working on last 2 Ports , shown as "no license" but able to use 10G on other two 10gig Ports

  • 1.  10G Dual upgrade licence on Summit stops working on last 2 Ports , shown as "no license" but able to use 10G on other two 10gig Ports

    Posted 20 days ago
    Hallo everyone,

    first of all thx to Sam Pirok for guiding me to the right comm :D


    Our it-office has the following problem:

    A costumer of us is using Summit X440 Switches with two 10gig Uplinks (so obv using a Dual Upgrade License for each Switch). We are using those for quiet some time now. Never had a Problem entering the license keys or else. Two days ago a switch went offline (unreachable) because the uplink went down. Log showed following:

     

    06/07/2022 13:05:57.38 <Warn:HAL.Port.Chk10GPortLcnsFail> 10G license not present for port 28. Speed will be reduced to 1Gbps with auto-negotiation on.

    06/07/2022 13:05:55.39 <Warn:HAL.Port.Chk10GPortLcnsFail> 10G license not present for port 27. Speed will be reduced to 1Gbps with auto-negotiation on.

     even tho we entered the license before and where already using it for a week or so. We reentered the key and still the same problem. "Show license" shows that there is a 10gig module in use but when taking a look at the two interfaces we´re using , it says "no license". The wierd thing now is , if u reenter the license the switch tells u that one is already in use and even wierder ... we can use the other two 10gig interfaces with no Problem. Like the switch wont let us use the license/10gig on the last two ports. Fyi on all other switches in the same network we are using the Port 51/52 or 27/28 (more then 50 switches) We configured the other ports now and are able to get it going again , but how did this Problem happen ? Is this a known thing , or is there a feature we dont know about :D?

    kindest regards
    Kevin Bismark


  • 2.  RE: 10G Dual upgrade licence on Summit stops working on last 2 Ports , shown as "no license" but able to use 10G on other two 10gig Ports

    Posted 13 days ago
    Hi Kevin,

    Were those logs immediately after the reboot or are you saying those logs were generated which is what caused the switch in question to go down/lose connectivity?

    Thanks,
    Chris Thompson


  • 3.  RE: 10G Dual upgrade licence on Summit stops working on last 2 Ports , shown as "no license" but able to use 10G on other two 10gig Ports

    Posted 7 days ago
    Edited by Kevin Bismark 7 days ago
    Hi Christopher

    Thats what the log says afterwards. We dont know why the Ports went down , log only shows this now.
    College said switch shows license is there at boot , but then log is saying else. (can get u the screen from cli if u want the massages shown after boot) Here more from the log back then:

    what we did - reenabling license , inserting Gbics into 27/28 and then we got this out of the log:

    06/07/2022 13:52:09.22 <Info:vlan.dbg.info> Port 27 is Down, remove from aggregator 27

    06/07/2022 13:52:09.22 <Info:vlan.msgs.portLinkStateDown> Port 27 link down

    06/07/2022 13:51:51.06 <Erro:HAL.LAG.CfgFail> Failed to configure link aggregation group 27 on slot 1 unit 0: Invalid parameter

    06/07/2022 13:51:51.06 <Info:vlan.dbg.info> Port 28 is UP with speed 10000, Add to aggregator 27 with speed: 10000

    06/07/2022 13:51:51.04 <Info:vlan.msgs.portLinkStateUp> Port 28 link UP at speed 10 Gbps and full-duplex

    06/07/2022 13:51:51.00 <Erro:HAL.LAG.CfgFail> Failed to configure link aggregation group 27 on slot 1 unit 0: Invalid parameter

    06/07/2022 13:51:51.00 <Info:vlan.dbg.info> Port 27 is UP with speed 10000, Add to aggregator 27 with speed: (down)

    06/07/2022 13:51:51.00 <Info:vlan.msgs.portLinkStateUp> Port 27 link UP at speed 10 Gbps and full-duplex

     

    06/07/2022 13:51:23.36 <Info:vlan.dbg.info> Media SF+_SR is inserted into Port 28

    06/07/2022 13:51:23.36 <Info:vlan.dbg.info> Media SF+_SR is inserted into Port 27

     

    06/07/2022 13:50:35.82 <Noti:licMgr.EnblFeatLcns> Enabled the Dual 10G Uplink license product for the Dual 10G Uplink feature(s).

    06/07/2022 13:50:35.82 <Noti:licMgr.EnblFeatLcns> Enabled the Edge license product for the Edge feature(s).

     

    06/07/2022 13:05:57.38 <Warn:HAL.Port.Chk10GPortLcnsFail> 10G license not present for port 28. Speed will be reduced to 1Gbps with auto-negotiation on.

    06/07/2022 13:05:55.39 <Warn:HAL.Port.Chk10GPortLcnsFail> 10G license not present for port 27. Speed will be reduced to 1Gbps with auto-negotiation on.