Network Management & Authentication

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  • 1.  Activate MFA for all users XIQ

    Posted 02-25-2022 09:32
    I've enabled  in the global  settings  google authenticator.

    When I creat a new  user to access XIQ,  this user can login with the username and password.  

    The user does not need to use the authenticator.

    Did I adjust the right setting?

    What I want is that all users are required to use the authenticator.

  • 2.  RE: Activate MFA for all users XIQ

    Posted 02-28-2022 08:12
    Hi Johan, that is the correct setting to adjust. Would you be able to add me as an external user temporarily so I can check your settings? 

    If you'd like to add me, this guide reviews how to do that. To see all the settings I need to see, it would be best if you could make me an operator when you add me. Please use the email address to add me. 

    Please also let me know what your Organization Name is for your XIQ instance so I can find your instance in the list of XIQ instances I have access to. To find your Organization Name you'll want to go in to XIQ> Go to Global Settings> You should land on the Account Details page, scroll down to the Organization Information section and the first line in this section should tell you your Organization Name.