Here is from the Technical Training Data Sheet:
"Extreme Networks technical training exams are considered high- stakes exams and are independently proctored by ProctorU, with one attempt of the related exam included within the standard course fee (this is regardless of whether the student has completed instructor-led training or self-paced eLearning).
Further exam attempts can be purchased if required at an additional cost of $395. All exams can be registered for and administered within the Extreme Networks Learning Portal using an individual’s existing portal log-in. Students have
1 hour to complete the exam. An exam will be considered Passed with a score of 75% or above."
PS your not a high-stakes Cert!!! The last few acquisitions you have become less and less Extreme, I see all the quality Engineers leaving, and your customer loyalty waning. I guess it is all about the money. This is how you stay in 3rd place!
Less likely to lead Purple!
- far too expensive, I'd do CWNP exam at a location near me (Pearson VUE) for half the price, no idea why the online thing cost 400$
- I don't like to share a copy of my passport or any other information (snapshots of my room) with a 3rd party in the
Here a video how it works....
For me that is as bad as the ebook "solution".
I'm sure it is great to have a test that requires memory and knowledge of subject to the nth degree, but that isn't real life for an engineer, we have access to books and guides and implement via best practices.
ebook solution wasn't a great idea either.
True test of a network engineer is not how much book knowledge they have based on a few days of studying a huge amount of details and testing this with a right or wrong score on specific date,, True test is their ability to use the skills they were taught to figure out issues and problems and the familiarity of the tools set they have in front of them to guide them to successfully being able to make a service or function work.
Needless to say I like hands on and lab tests with open books :)
I totally agree with Michael (specially in the "you aren't HIGH STAKES" part), Ronald, Brian and EtherMAN...
Excuse me, but I think could be useful put things in perspective (my personal view):
As we already discussed in some meetings (LATAM PAC included): WE AREN'T COCA-COLA (or COKE, whatever)... We maybe some kind of COCA-COLA-WANNABE, but WE ARE NOT COCA-COLA!
If we are an Ginger-Ale-like, we need to act like Ginger-Ale, and work hard to be a COCA-COLA, but one step at a time... We are at the "Gartner's Leaders Magic-Quadrant", but remember: Despite all the efforts, we are light-years behind the COCA-COLA champion (not talking about tech, but market).
The online exams are absolutely overrated and overpriced... Can't really assess the engineer knowledge, too expensive and now with more useless "requisites"...
As I said in other opportunities, we have MUCH to improve in our training program (personally I've achieved the former Enterasys ECA cert, and passed all the trainings and exams, so I could feel what it really is) and it's not enough to allow someone to "sit at the pilot's seat"... Field experience and LOTS of research, reading, hands-on are requided to someone could be really callled "Network Engineer" or something like this.
All due respect, but, we as partners have been very frustrated with the changes to Training over the past year.
First it was the eBooks. In December 2017, we were told that hard copies of the training material could be purchased for a nominal fee - $200 is NOT a nominal fee. In our offices, we use older training material to refresh on certain things, and to make up some of our own labs to keep sharp and fresh on things we don't work on everyday... Supposedly, the whole eBook debacle was being reviewed, and we were waiting answers... None have come.
At the last Partner Conference in October 2017, we were told that Training as a Service would be coming in January 2018. That was an affordable option for partners to keep up their certifications. When that didn't materialize, we were told that the training department in the US was dissolved, and now the training department was being moved overseas.
While I understand that may be great news for the EU partners, it has become increasingly frustrating for the US based partners...
In June, we were that the expected launch date for TaaS was going to be October 1, 2018. Is that still the plan? We were also told that there would be details about TaaS released in Mid-July 2018. I may have missed them, but I surely haven't seen them. If there was an update, please direct me to a link.
The re-certification offer of a couple of exams, while appreciated, fell woefully short in helping the partners maintain their Partnership Level (Gold or Diamond).
So please try to understand our frustration, which may come across as being rude, but we've (partners) have been told "we'll let you know" for several months, with no tangible updates
I also get a lot of complaints about the system - but I believe things can be worked out. Nothing is fixed forever here, the learning portal and the partner program evolves constantly...
I can understand the ebook DRM approach (despite if somebody tries, there is a workaround for that), I get the single exam attempt (in some vendors normally you pay for a class and for an exam separately), but the online proctoring is often a matter of security concern in companies. Two solutions seem to be feasible:
1. Reverting from ProctorU, as we would assume that an engineer also handicaps himself with User Guide and CLI Reference at customer site, unless he has months of experience - the class itself is not the same, it's just to get the common sense of the features, capabilities and configuration guidelines.
2. Moving to on-site proctoring like Pearson VUE.
I know that ProctorU idea was taken with one of the acquisitions, but I heard already, that this vendor's students were taking the class and often they didn't proceed with the exam (security concerns).
I believe this will be eventually solved in a good direction.
In 2017 Extreme Networks introduced Virtual On Line Proctoring for technical exams as part of the Extreme Certified Specialist (ECS) certification process. As our training volume has significantly increased over the last 6 months we have been listening to customer feedback and reviewing our processes. Based on this review we have decided to end Virtual On Line Proctoring for ECS exams. A successful exam will still be required to achieve certification but it will be un-proctored and on line.
This will come into effect from 8th September 2018. Proctored exam bookings will continue to be accepted up to 7th September, and from 8th September all ECS exams will be available on line in the Extreme Networks Learning portal.As we further develop our training portfolio we may introduce in person proctoring for selected advanced exams.