Failed to initialize the odometer power on time slot 3, plug-in B

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I am seeing this error on 2 separate X460G2-48p stacks.
Stack1 is running 15.6.5.2-patch1-3
Stack2 is running 15.6.3.1-patch1-3.

What does this error mean?
Why is it appearing?
How concerned should we be?
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David Coglianese, Embassador

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Posted 2 years ago

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Karthik Mohandoss, Employee

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David,

This could be the issue mentioned in the article.

https://gtacknowledge.extremenetworks.com/articles/Solution/Failed-to-initialize-power-odometer-log-...

It should have been fixed in the software versions which you have mentioned. 

Could you please try to run the "show power" command and share the results? 

Also "show switch" and "show stacking" outputs from both the stacks? 

Were these stacks recently been upgraded to the mentioned software versions? 
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David Coglianese, Embassador

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Yes, the stack running 15.6.5.2 was upgraded yesterday morning. it was the reboot to bring the stack onto the new code that brought the error to my attention. I had been trying to perform the upgrade to correct another issue, but had to replace a slot before the code upgrade would go through.

Slot-1 ORB.2 # sho switch
SysName:          ORB
SysLocation:      Orchard_B
SysContact:       Help Desk
System MAC:       02:04:96:99:AB:A7
System Type:      X460G2-48p-10G4 (Stack)

SysHealth check:  Enabled (Normal)
Recovery Mode:    All
System Watchdog:  Enabled

Current Time:     Thu Oct  6 08:22:56 2016
Timezone:         [Auto DST Enabled] GMT Offset: -300 minutes, name is EST.
                  DST of 60 minutes is currently in effect, name is EDT.
                  DST begins every second Sunday March at 2:00
                  DST ends every first Sunday November at 2:00

Boot Time:        Wed Oct  5 05:35:23 2016
Boot Count:       15
Next Reboot:      None scheduled
System UpTime:    1 day 2 hours 47 minutes 33 seconds 

Slot:             Slot-1 *                     Slot-2                  
                  ------------------------     ------------------------
Current State:    MASTER                       BACKUP (In Sync)        

Image Selected:   secondary                    secondary               
Image Booted:     secondary                    secondary               
Primary ver:      15.6.3.1                     15.6.3.1                
Secondary ver:    15.6.5.2                     15.6.5.2                
                  patch1-3                     patch1-3

Config Selected:  primary.cfg                                          
Config Booted:    primary.cfg                                          

primary.cfg       Created by ExtremeXOS version 15.6.3.1
                  813026 bytes saved on Sat Oct  1 02:20:30 2016
Slot-1 ORB.3 # sho  power
                     PSU-1 or  PSU-2 or
                     Internal  External  External  External  Power
Slots  Type          PSU       PSU       PSU       PSU       Usage
-------------------------------------------------------------------
Slot-1 X460G2-48p-10G4 P         -         -         -         161.44
Slot-2 X460G2-48p-G4   P         -         -         -         135.48
Slot-3 X460G2-48p-G4   P         -         -         -         94.30
Slot-4 
Slot-5 
Slot-6 
Slot-7 
Slot-8 


Flags : (P) Power available, (F) Failed or no power,
        (O) 48V powered off when 2 or 3 external PSUs are powered on,
        (-) Empty
Slot-1 ORB.4 # show stacking
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address    Slot  Stack State  Role     Flags
------------------  ----  -----------  -------  ---
*00:04:96:99:ab:a7  1     Active       Master   CA-
 00:04:96:99:ba:0a  2     Active       Backup   CA-
 00:04:96:99:ae:03  3     Active       Standby  CA-
* - Indicates this node
Flags:  (C) Candidate for this active topology, (A) Active Node
        (O) node may be in Other active topology





Slot-1 ROC.2 # show switch
SysName:          ROC
SysLocation:      RoyalOak
SysContact:       Help Desk
System MAC:       02:04:96:99:AB:89
System Type:      X460G2-48p-10G4 (Stack)

SysHealth check:  Enabled (Normal)
Recovery Mode:    All
System Watchdog:  Enabled

Current Time:     Thu Oct  6 08:34:04 2016
Timezone:         [Auto DST Enabled] GMT Offset: -300 minutes, name is EST.
                  DST of 60 minutes is currently in effect, name is EDT.
                  DST begins every second Sunday March at 2:00
                  DST ends every first Sunday November at 2:00

Boot Time:        Wed Oct  5 07:37:09 2016
Boot Count:       10
Next Reboot:      None scheduled
System UpTime:    1 day 56 minutes 54 seconds 

Slot:             Slot-1 *                     Slot-2                  
                  ------------------------     ------------------------
Current State:    MASTER                       BACKUP (In Sync)        

Image Selected:   primary                      primary                 
Image Booted:     primary                      primary                 
Primary ver:      15.6.3.1                     15.6.3.1                
                  patch1-3                     patch1-3
Secondary ver:    15.6.3.1                     15.6.3.1                

Config Selected:  primary.cfg                                          
Config Booted:    primary.cfg                                          

primary.cfg       Created by ExtremeXOS version 15.6.3.1
                  1046216 bytes saved on Sat Oct  1 02:40:33 2016
Slot-1 ROC.3 # sho power
                     PSU-1 or  PSU-2 or
                     Internal  External  External  External  Power
Slots  Type          PSU       PSU       PSU       PSU       Usage
-------------------------------------------------------------------
Slot-1 X460G2-48p-10G4 P         -         -         -         95.12
Slot-2 X460G2-48p-G4   P         -         -         -         89.31
Slot-3 X460G2-48p-G4   P         -         -         -         109.82
Slot-4 X460G2-48p-G4   P         -         -         -         128.81
Slot-5 
Slot-6 
Slot-7 
Slot-8 


Flags : (P) Power available, (F) Failed or no power,
        (O) 48V powered off when 2 or 3 external PSUs are powered on,
        (-) Empty
Slot-1 ROC.4 # sho stacking
Stack Topology is a Ring
Active Topology is a Ring
Node MAC Address    Slot  Stack State  Role     Flags
------------------  ----  -----------  -------  ---
*00:04:96:99:ab:89  1     Active       Master   CA-
 00:04:96:99:ae:2d  2     Active       Backup   CA-
 00:04:96:99:ae:72  3     Active       Standby  CA-
 00:04:96:99:ae:4b  4     Active       Standby  CA-
* - Indicates this node
Flags:  (C) Candidate for this active topology, (A) Active Node
        (O) node may be in Other active topology
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Karthik Mohandoss, Employee

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David,

Thanks for sharing the outputs.

The power information can be fetched by the EXOS, so i believe there should not be a issue.

Could you try to verify if the logs happened before the upgrade?

In case if the logs occurred after upgrade and reboot then i would suggest to open up case with GTAC with the same outputs and "show log" "show version" 
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David Coglianese, Embassador

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I ended up call TAC about this and a related issue and was told it is not a service impacting bug and that it was safe to ignore the error.

Thanks for your help,