New corporate web-site issues

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Hello, all!

https://www.extremenetworks.com is changed

- link by X670-G2 Data Sheet show X670-G1 Data Sheet
- can't find Release Notes for EXOS (and for other OS, wireless too)
- can't find "HW install guide"

Thank you!
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Alexandr P, Embassador

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Posted 3 months ago

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Ronald Dvorak, Embassador

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please fix or tell us where the things are hidden
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Drew C., Community Manager

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I can assure everyone that the web team is working on resolving issues like this. I'll help make sure they are aware of these specific items.

The X670-G2 datasheet can be found here.
Some of the issues like Release Notes and HW Install Guide can be addressed by our Info Dev team. I've made them aware of this thread too.
(Edited)
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Alex

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can't find xos datasheet ...
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Christina M, Information Architect, Information Development

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We are actively working on getting release notes and the rest of the documentation up as soon as possible. I'll comment back here when the EXOS notes are up.
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Christina M, Information Architect, Information Development

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Christina M, Information Architect, Information Development

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Hi, James. The S/K/7100 release notes were moved to the EOS category: https://www.extremenetworks.com/support/release-notes/product/eos-software/
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Alexandr P, Embassador

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Thank all!
But for now can't find  Extreme Hardware/Software Compatibility and Recommendation Matrices
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Brandon Clay, Escalation Support Engineer

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Alexandr P, Embassador

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Thank you, Brandon!
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Alex

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I still do not find EXOS Datasheet.
Where it is?
Thanks!!
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Ronald Dvorak, Embassador

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I'm also not able to find it so please give me a easier assignment i.g. find me Atlantis.
At least there is a small chance to get a better result :-)
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Alex

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Hi Ron,

Did you find Atlantis? :-)
Because until now, 2 weeks later, I didn't find XOS Datasheet. I guess it's gone forever...
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Drew C., Community Manager

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The web team should be working on adding the link, finally. Meanwhile, you can find it here.
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Alex

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Thank you very much Drew!
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Drew C., Community Manager

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You're welcome. Sorry this has taken so long.
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Ronald Dvorak, Embassador

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Right now I don't see any clear design structure where things are located.

e.g. B5 user guide
- nothing in the "A/B/C series software" section
- the EOS (software) section has only the S/K/7100 8.61 config guide
- let's look into the "7100,S,K Series (software)" section and there is no config guide for the S/K/7100

Makes sense right ?!
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Christina M, Information Architect, Information Development

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You are right that the current structure doesn't make sense, though I am working on the EOS & S/K/7100 sections.

While we work to get the website fully populated, I can provide you a direct link to the document, just let me know which version you'd like.

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Ronald Dvorak, Embassador

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Hi Christian,

thx for the feedback, I've found the user manual on one of my notebooks so in that case not a big deal.

The thing is that we all work in a very time sensitve enviroment and wasting time searching for documents isn't efficient - most of the time I need it now and not in an hour.

I unterstand that there is nothing that we'd do right now but any ETA for let's say a 95% completion of the project.

BR,
Ron
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Ronald Dvorak, Embassador

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Could we get the XMC release notes 8.1.4.40 in .pdf format somehow please.

If you click on release notes https://www.extremenetworks.com/support/documentation/extreme-management-center-current-version/ you get it only in html and the webpage format is debatable.

- TOC (table of contents) on the right side
- can't scroll down TOC > need to scroll down the whole release notes page

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Christina M, Information Architect, Information Development

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Thanks, Ronald. I've let the XMC writers know. In the meantime, here is a link to the PDF: https://documentation.extremenetworks.com/release_notes/NetSight/9035219-06_ExtremeManagementCenter_8.1.4_Release_Notes.pdf
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Ronald Dvorak, Embassador

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Looks like wireless is not longer in the portfolio....

https://www.extremenetworks.com/products/extrememobility/
Error: Sorry, that page doesn’t exist or was moved.

Documentation > all is also not working...
https://www.extremenetworks.com/support/documentation/

I haven't tried any other pages because I rage quited after that.
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Erik Auerswald, Embassador

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The same for https://www.extremenetworks.com/products/extremeswitching/ (Menu -> Products -> ExtremeSwitching)

:-(

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Drew C., Community Manager

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I don't know what they did, or when they fixed it, but the three aforementioned links are now working.
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Erik Auerswald, Embassador

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I can confirm this, now they work for me, too.
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Alexandr P, Embassador

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Drew C., Community Manager

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I'll see what I can do here... thanks for letting us know.
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ExtremeWebTeam, Team

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Hello Alexandr,
You can find the link here:
https://www.extremenetworks.com/support/end-of-sale-and-end-of-support-products/

We will create a redirect for the above link as well.

-Jim C.
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Alexandr P, Embassador

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Thank you!

Also  - in new website isn't present older Summit EOS bulletins.
For example, X450a, X350
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ExtremeWebTeam, Team

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Hello Alexandr,
I asked the product managers for those EOS bulletins. Unfortunately those are fairly old products, and tracking down the EOS bulletin is a bit hard.  The table we have up there now is the table we exported from the old site. We are still adding to the table as we find the EOS bulletins and will notify you once we locate these.

-Jim C.