New MSM -A Replacement

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  • Updated 3 months ago
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First MSM-A slot is down and MSM-B is working as master,When new RMA MSM-A slot inserted in to the switch both Backup MSM-B gets down and stopped working. If we remove the RMA MSM backup MSM-B is working.
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PARI ELANSURIYAN

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  • confused

Posted 3 months ago

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Harkanwaljeet Singh

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Quite possible that the new MSM have old EXOS than the MSM-B, and thus both MSMs are experiencing sync issue.

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PARI ELANSURIYAN

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Hi Harkanwalijeet,

Thanks for your reply,
when we execute sync from master it should copy current EXOS to new msm & will upgrade and both will sync and it will start work ?
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Brad Parker, Technical Support Engineer

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Hi Pari,
It depends. If the version of code on the MSM is too old  (Pre EXOS 12.6) it might not be able to sync and would have to be done manually.
Thanks
Brad