Radius accounting data sent from AP (3825i) with C25 controller

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  • Updated 3 years ago
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Radius accounting data sent from AP (3825i), using a C25 controller, is not sending the amount of inbound/outbound octets and not getting a byte count because of that

Here is the raw tcpdump data received on the radius server:

Accounting Session Time Attribute (46), length: 6, Value: 02 secs
0x0000: 0000 0002
Accounting Output Packets Attribute (48), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Packets Attribute (47), length: 6, Value: 0
0x0000: 0000 0000
Accounting Output Octets Attribute (43), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Octets Attribute (42), length: 6, Value: 0
0x0000: 0000 0000
Accounting Output Giga Attribute (53), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Giga Attribute (52), length: 6, Value: 0
0x0000: 0000 0000
Service Type Attribute (6), length: 6, Value: Framed
0x0000: 0000 0002
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Kevin Armijo

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Posted 3 years ago

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Doug Hyde, Technical Support Manager

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Hello Kevin, 

I would suggest contacting the GTAC and opening up a ticket. 

www.extremenetworks.com/support/contact

Thanks, 

Doug
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Kevin Armijo

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Hello Doug,

I have -- since yesterday morning and have not gotten any response from support..  so, I thought I'd give this a try.
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Doug Hyde, Technical Support Manager

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Let me look up the ticket. I know this would require me to review the setup, I just would not want you posting it up here on a public site. I will get back to you shortly. 

Thanks, 

Doug
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Doug Hyde, Technical Support Manager

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Found the ticket. I was able to see what Kevin is reporting, currently under investigation. 
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Doug Hyde, Technical Support Manager

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Doug Hyde, Technical Support Manager

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Fix will come in the 9.21.05 GA release. 
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Ronald Dvorak, Embassador

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Any planned release date ?
(Edited)
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Doug Hyde, Technical Support Manager

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On or before Dec 15th.
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Doug Hyde, Technical Support Manager

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Code 9.21.05 has been posted to the external download site.