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 I want to upgrade the analytics server

hyshin's profile image
hyshin posted 11-25-2020 14:54

I want to upgrade the analytics server.

1. make a USB booting disk
https://extremeportal.force.com/ExtrArticleDetail?an=000079857


2. next reboot


Now a version is 7.1.2 version.

I tried.
analytics image 7.1.4
analytics image 8.0.5


USB is recognized but cannot boot.

I want to know the reason.

 

 

 

I have upgraded xmc (netsight) in the same way…...

hyshin's profile image
hyshin

I want to upgrade from 7.1.2 to 8.5.2 using re-install

StephanH's profile image
StephanH

Hello,

did you tried both methods, mentioned in the article, for the case the appliance do not boot (at the end of the text)?

 

hyshin's profile image
hyshin

I tried it all.

StephanH's profile image
StephanH

Hello,

 

then I recommend to open a GTAC case.