Analytics & Visibility

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 I want to upgrade the analytics server

hyshin's profile image
hyshin posted 11-25-2020 14:54

I want to upgrade the analytics server.

1. make a USB booting disk
https://extremeportal.force.com/ExtrArticleDetail?an=000079857


2. next reboot


Now a version is 7.1.2 version.

I tried.
analytics image 7.1.4
analytics image 8.0.5


USB is recognized but cannot boot.

I want to know the reason.

 

 

 

I have upgraded xmc (netsight) in the same way…...

hyshin's profile image
hyshin posted 11-25-2020 14:55

I want to upgrade from 7.1.2 to 8.5.2 using re-install

StephanH's profile image
StephanH posted 11-25-2020 15:34

Hello,

did you tried both methods, mentioned in the article, for the case the appliance do not boot (at the end of the text)?

 

hyshin's profile image
hyshin posted 11-25-2020 23:14

I tried it all.

StephanH's profile image
StephanH posted 11-26-2020 05:43

Hello,

 

then I recommend to open a GTAC case.