Access point with disabled radios still works. I wonder how it is possible.

[marek_szymonsk1]

Hi colleagues,

HiveManager 12.8.3.3-NGVAFEB19

AP630 - 10.0r4

I switched off both radios, saved and updated configuration. Access point shows WiFi0 and WiFi1 power Down. But it still supports clients. From CLI I can see that radios are UP. Have you seen this before? I'm wondering how it is possible.

I tried also with AP650 - same issue.

But

I did same test with AP390 - and it works as expected, radio is off.

It looks very weird to me. I used to work with HiveManager Classic and changed to HiveManager 12 not so long ago. Maybe I'm doing something wrong. I appreciate any feedback.

Marek

[marek_szymonsk1]

Case was closed because my support contract was purchased for VAD support, whatever that means.

I must contact my distributor.

Marek

[marek_szymonsk1]

Thank you,

I opened new case. Case Number: 00269454

Marek

[samantha_lynn]

It would be best for you to open it so you can fill in all your personal and case details. For your account, you would want to contact your partner to open a case. If you're unsure who to contact for your Aerohive partner, I can assist with this, just let me know.

[marek_szymonsk1]

​Will you do that or I must open a support ticket?

Marek