03-25-2020 06:35 AM
Hello Team,
I think my Aerohive manager license is expired.
I have two questions.
1. I bought 5 AP250s. Can I get a license key for use the Aerohive Manager?
2. As shown on the screen, I cannot access the manager site.
Should this be reinstalled?
I am sorry, I understand that, you don't read Korean, but you can catched what a happened.
03-25-2020 12:10 PM
Connect to console of Hivemanager and reboot or reboot via VMware-GUI. In both cases you need access to yout VMware host.
03-25-2020 11:53 AM
Hello Gunter,
Thank you for your reply.
Since you are using a private IP, I assume you have your own Hivemanager.
=> Yes, I have own Hivemanager.
Can you ping your Hivemanager?
=> Yes. It's working.
Do you get a connection when you telnet to port 443?
=> Yes, it's connected.
Now, What I to do now? do you have any ideas for this.
How can I restart web service?
Thanks,
03-25-2020 11:03 AM
Since you are using a private IP, I assume you have your own Hivemanager. HTTP ERROR 404 means that the page does not exist or is not reachable. Can you ping your Hivemanager? Do you get a connection when you telnet to port 443?
I don't believe that your license has expired. If this would really be the case there must be a way to renew it via web-GUI.